86
Rating
Popularity

Lucky31 is an emerging online casino destination in Canada.

85/100 Reviewed by Taylor

The wagering requirement at Lucky31 stands at 30x for bonuses and 35x for free spins. These figures are rather competitive when compared to other online casinos in Canada.

80/100 Reviewed by Taylor

While Lucky31 may not boast an extensive selection of games, the quality of what they do provide more than compensates for it. Their payment options are also varied, including Interac.

75/100 Reviewed by Taylor

There is no phone support offered, but you can reach out via live chat or email for assistance at Lucky31.

80/100 Reviewed by Taylor

Most popular slots at Lucky31

Details

Name
Lucky31
Launched
2012
Licenses
Curacao
VIP program
Yes

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Deposit

Minimum deposit
$30

Withdrawal

Minimum withdrawal
$30

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes
Live Chat with Dealer
Yes

Lucky31 Review

Lucky31 Casino Review Canada

We assess this particular aspect to provide a complete view of the casino’s value:

  1. Licensing, security, and reliability
  2. Welcome offers and promos
  3. Registration process
  4. Payment methods
  5. Available cryptocurrencies
  6. Gaming library
  7. Withdrawal process
  8. Customer support
  9. Overall player experience
  10. Responsible gambling policy

Licensing, Safety, and Trustworthiness of Lucky31

Lucky31 is committed to ensuring the safety of its players. This commitment is reflected in various security measures and fair gaming policies.

Lucky31 – List of licences

Mobile Technology Marketing BV is responsible for running this casino website, ensuring that:

Factors that make Lucky 31 safe

The following components help to keep your information safe and secure:

  1. Secure payment methods guarantee that your transactions remain protected.
  2. SSL encryption and meticulous handling of player data.
  3. All games use RNG to ensure fairness

The terms clearly outline the site's conditions and regulations, with various links in the footer directing you to its policies. You can easily find game information by loading a specific title and reviewing its paytable.

General security practices are in place, yet specifics are not extensively provided.
Lucky31 offers the security features we look for, such as SSL encryption, RNG, and licensing.

Welcome Offers and Promotions – The Most Attractive Deals at Lucky31 Casino

Lucky31 has tons of casino bonuses , which automatically become available as soon as you make a qualifying deposit! Below, we’ll dissect each offer to determine if they are worth taking advantage of.

Lucky31 New Player Offer

New players feeling a bit lucky can enhance their bankroll with two deposits.

Although the total bonus of $250 might not sound massive (and indeed, it isn’t), it represents a solid way to kickstart your experience as a new player. For those just beginning their online gaming journey, this bonus is a secure choice.

Wagering for the bonus is set at 30x, while free spins come with a 35x requirement.

Lucky31 Casino Canada bonus

Lucky31 Free Spins

Like the Super Smash Spins promotion that was available during our review of Lucky31, the casino regularly introduces offers for free spins. For instance, making a deposit of at least $75 can earn you 5 to 15 extra spins the following day!

Lucky31 Cashback

Lucky31 offers casino cashback as part of its VIP program, offering cashback ranging from 3% to 21% . We will delve deeper into the VIP specifics shortly!

Lucky31 Casino Tournaments

If you thought the above bonuses weren’t sufficient, Lucky31 also features a promotion enhancer that awards you a mystery percentage bonus of up to $375 from Friday to Sunday with deposits of $30 to $150 .

Lucky31 VIP Program

The VIP program at Lucky31 functions on the principle of Super Points (SP) , enabling you to purchase additional offers. You accumulate SP by completing various activities such as playing games, logging in daily, and reaching milestones in games.

VIP LevelVIP Benefits
Normal$6,000 weekly withdrawal limit (WWL)
Opal$9,000 in Weekly Wagering Limits (WWL), 3% cashback, a birthday offer, a dedicated VIP email support team, 10% promotion on all deposits, and exclusive offers
Emerald$15,000 WWL, 6% cashback, and Opal benefits
Sapphire$24,000 WWL, 10% cashback, a personal account manager, and Emerald tier benefits
Ruby$36,000 WWL, 15% cashback, a personal account manager, and Sapphire tier benefits
Diamond$51,000 WWL, 21% cashback, a personal account manager, and Ruby tier benefits

Steps to Follow When Creating Your Lucky31 Casino Account

As a newcomer, setting up your casino account at Lucky31 involves just two simple steps. After clicking the red ‘Register’ button, you will first need to provide your email address and create a secure password.

The next step will require you to fill in your personal details, including your name, address, mobile number, and the currency you wish to use. Once your account is verified, you will be ready to start playing!

Information and documents needed during registration at Lucky31

At Lucky31, you can create an account and make deposits without completing KYC verification, but it is essential for withdrawals . To complete this, you will need to submit the following documents to the operator:

  1. A driver’s license, passport, or another form of ID
  2. A utility bill dated within the last three months
  3. Screenshots or copies of cards, e-wallets, or payment methods you use

Fast registration to start playing

The sign-up procedure at Lucky31 is quick and straightforward with only two steps involved. Moreover, you can conveniently upload your KYC documents rather than sending them via email.

Lucky31 Casin Payment Methods

Many popular payment methods are accessible at Lucky31, including options like Interac, MiFinity, Visa, Mastercard, and Payz.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Interac $30$3,000InstantInstant to five days
Visa $30N/AInstantN/A
Mastercard $30N/AInstantN/A
Payz $30$2,625InstantInstant to five days
MiFinity $30$2,625InstantInstant to five days
Flexepin $30N/AInstantN/A
AstroPay $30$2,625,InstantInstant to five days
Neosurf $30N/AInstantN/A
MuchBetter $30$3,000InstantInstant to five days
Diverse choices for conventional payment methods
Lucky31 provides a handful of popular payment methods, most of which can be used for withdrawals too. Overall, there aren't any significant complaints, though we would appreciate having access to Neteller, Skrill, and PayPal as well.

Cryptocurrencies Available at Lucky31

All the favourite cryptos , including Bitcoin, Ethereum, Litecoin, and a select few others like Tron and Tether, are supported at Lucky31. Cryptocurrencies also have a minimum deposit of $30 , but the maximum can be significantly higher.

CryptocurrencyMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bitcoin $30$30,000InstantInstant to 72 hours
Bitcoin Cash $30$30,000InstantInstant to 72 hours
Ethereum $30$30,000InstantInstant to 72 hours
Tether $30$30,000InstantInstant to 72 hours
Tron $30$3,000InstantInstant to 72 hours
Litecoin $30$30,000InstantInstant to 72 hours
A variety of cryptocurrencies with speedy withdrawal options
We appreciate the availability of cryptocurrency options, which offers players a rapid withdrawal method.

Time to Play: Game Library at Lucky31

Lucky 31 table games

Lucky31 boasts over 3,000 games with new titles being added regularly to their collection. Game categories are available to help you navigate through various types, including slots, table games, jackpots, Megaways , Feature Buy, and much more.

Exclusive games and branded titles

Although we didn't discover any exclusive games at Lucky31, players can still enjoy branded titles like Narcos, albeit in limited quantities.

Exciting slots at Lucky31

Lucky 31 Slots

With an impressive selection of over 2,000 online slot games, players have countless chances to see if luck is on their side. The offerings range from popular Megaways slots and jackpots to Bonus Buy slots to classic favorites. With straightforward navigation, you can easily locate your preferred games such as Big Bass Bonanza Gates of Olympus , 12 Trojan Mysteries , and Densho .

Exciting live dealer experiences at Lucky31

Over 40 live casino games are offered at Lucky31, featuring titles like Dragon Tiger, Snap Blackjack, and Speed Roulette for an exciting gaming experience. Additionally, there are three live lobbies from Pragmatic Play available for blackjack , baccarat , and roulette .

Lucky 31 live casino

Lucky31 game shows

The game shows are fewer in number among the live dealer choices, with only four available. However, you can still enjoy popular selections like Snakes and Ladders Live, Vegas Ball Bonanza, Sweet Bonanza Candyland Live, and Mega Wheel .

Lucky31 collaborates with top-tier game providers

Many excellent providers feature their games at Lucky31, giving you a vast selection of gaming options to explore. The notable providers include:

A large variety of world-class games that ensure you stay lucky
We appreciate the extensive gaming library along with the variety of providers that offer these titles. The search bar feature is also commendable as it suggests titles if you’re unable to find a specific game.

Lucky31 Withdraw Process

You can initiate a withdrawal via your account menu, but must first have a verified account. Once the withdrawal is requested, processing time can take between 24 to 72 hours before the funds are released within one to five days.

How to withdraw winnings from Lucky 31

Follow a few straightforward steps to securely execute your withdrawal request and receive your winnings.

  1. Click on the person icon located in the upper right corner to open your menu.
  2. To initiate the withdrawal process, simply press the 'Withdrawal' button.
  3. Select one of the methods available for your withdrawal.
  4. Add the amount you want to withdraw
  5. Confirm your withdrawal request and fill in the necessary payment information.
  6. Allow between 24 to 72 hours for your request to be processed and approved.

Steps for withdrawing cryptocurrencies from Lucky 31.

Withdrawing your cryptocurrency winnings from Lucky31 is comparable to standard payment procedures:

  1. Access the withdrawal section from the Menu after clicking the profile icon.
  2. Choose the cryptocurrency you wish to utilize for your withdrawal.
  3. Add the amount you wish to withdraw
  4. Confirm the withdrawal request and enter the email associated with your crypto wallet.
  5. The processing of your withdrawal will be approved by the operator in 24 to 72 hours, and thereafter, it should be completed instantly.

Other crucial details regarding the withdrawal process.

The least amount you can withdraw is $30 , while the upper limit typically ranges from $4,000 to $51,000 each week, based on your VIP status. Although the casino claims not to impose fees, there may be certain charges, which will be visible in the cashier section.

Standard withdrawal process
This withdrawal process does not have any remarkable features, as the speed and procedures for payouts are fairly average.

Lucky31’s Customer Support

The customer support team at Lucky 31 is available 24/7 via live chat. Additionally, a support email is provided for players facing more significant issues or concerns. The FAQ section also addresses some frequently asked questions. However, we discovered that the live chat button was not functioning on the desktop, limiting our access to it on mobile devices only.

ContactAverage Answer Time
Email Within 24 hours
Phone N/AN/A
Live chat 24/7Supposedly within a few minutes

Both the website and the live chat feature support communication in English and French , ensuring that Canadian players can receive assistance in their preferred language. The FAQ section serves as the Help Centre, though it does not cover every aspect of the casino.

It has 24/7 support but inactive live chat
While the support options may appear satisfactory at first glance, we found the desktop live chat button to be non-functional. This drawback affects the overall rating of the casino until they can rectify the desktop live chat feature for '24/7' assistance.

The Overall Gaming Experience at Lucky31 Casino.

Lucky31 features an intuitive interface that makes it straightforward to browse through games, manage your account, and check out ongoing promotions. The footer section provides quick access to important information and showcases Big Winners on the homepage.

The Lucky 31 mobile experience

There’s no mobile app While Canadian players have access to various options, the user-friendly design of the Lucky31 website makes navigation quite simple. Interestingly, the mobile version sometimes performs better than the desktop version, particularly with its operational live chat feature.mobile casino Exceptional player experience with the mobile site.

Despite some shortcomings, we found the desktop website to deliver a solid experience. The mobile site, on the other hand, is notably easy to navigate and well-structured.
Responsible Gambling Practices on the Lucky31 Platform.

Unfortunately, players do not have the option to set deposit limits or manage cool-off periods. The platform only offers a self-exclusion feature along with a dedicated section outlining their responsible gambling policies.

It would be beneficial if the operator introduced additional tools, such as reality checks, loss limits, and session limits.

Limited tools are available
We rate this casino an 8/10, as it incorporates all the essential features expected from an online casino. Although there are a few areas that need enhancement, like the desktop live chat functionality, it provides an impressive selection of games along with round-the-clock support. For players in Canada seeking a reliable online casino experience, Lucky 31 is worth considering.

Excellent VIP Program and Fun Games

What currencies can Canadian players utilize when playing at Lucky31?

Other Casinos Like Lucky 31

Frequently Asked Questions

Are there demo games available for Canadian players at Lucky31?
What is the most effective withdrawal method for Canadian players at Lucky31?
No, but you can use the mobile casino on your phone to access it.
Is it safe for Canadian players to register at Lucky31?
Yes, it has a Curaçao eGaming Licence.
Taylor has over 6 years of experience in the iGaming industry, working as a writer and manager primarily focused on the North American markets.
Author
Taylor
Team Lead
CanadaCasino provides expert reviews of licensed operators to ensure you engage only with safe and reliable platforms. We advocate for responsible gambling (19+, ResponsibleGambling.org) and aim to promote enjoyable and secure gaming. Always bear in mind that gambling should serve as entertainment, not a means to earn money. Stay in control and remember to play responsibly!

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